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Cookies Policy

Langham Hotels International Online Privacy Statement

We are a member of the Langham Hospitality Group and our group’s Cookies Policy can be accessed here.

To enhance your experience on our web site, some of our web pages may use “cookies.” Cookies are text files that we place in your computer’s browser to store your preferences. Cookies, by themselves, do not tell us your e-mail address or other personally-identifiable information unless you choose to provide this information to us by, for example, registering for one of our services. However, once you choose to furnish the site with your personally-identifiable information, this information may be linked to the data stored in the cookie.

We use cookies to understand site usage and to improve the content and offerings on our sites. For example, we may use cookies to personalize your experience at our web pages (e.g., to recognize you by name when you return to our site), save your username and/or password in password-protected areas, and to offer you products, programs, or services.

Read more about the types of cookies used on our website and how you can manage your cookies.


Cookie Name Duration (Expiration) Purpose
New Relic






NREUM, NRAGENT, JSESSIONID is a session cookie. It is deleted when the browser closes.

1) This cookie is only created in browsers that do not support the Web Timing API. When a browser supports the Web Timing API, a native interface can be used to determine navigation start time.

2) This cookie is used to communicate between the New Relic server aggregating end user metrics and the agent(s) running in the associated web application. A token is used to identify and correlate application tier transaction traces with corresponding browser traces. 

3) The JSESSIONID cookie is used to store a session identifier so that New Relic can monitor session counts for an application. The cookie value is generated by Jetty.

Omniture s cc
s sq
 Varies We use Adobe Omniture to help study user behaviour on the website in order to improve the site for our users.
Marin Software


1 year These cookies are used by Marin Software to help improve your experience of our website from the click which bought you through to our website, down to any potential purchases you might make. We use the information to pull together reports which help us understand how people hear about our business and arrive at our website, as well as what they do after arriving to ensure our advertising is taking you to the information you need. The cookies store anonymous, random-generated identifiers that allow Marin Software to track a visitor’s arrival and progress through our website. The data collected is only used internally.
Crazy Egg is_returning  5 years

On some pages on our website, we use Crazy Egg to view how our visitors are interacting with our web pages.

Crazy Egg uses a cookie only to distinguish between new and returning visitors.

More information about Crazy Egg’s privacy practices, including opt-out information, can be found at:


Cookie Name Duration (Expiration) Purpose
Session Cookies



Session cookie These cookies enable us to keep track of the information that you have entered and the selections that you have made (e.g. city, dates, room type, etc.) as you move from page to page so that you don’t have to enter the same information more than once.
Favorite Pages favorites-list 365 days This cookie is used to store pages that has been marked as favorite by the visitor on our mobile site, in order to provide easy access to those pages in the site.
Hide Special Announcement End of session If the user closes the special announcement, this cookie is set to true. It prevents the special announcement from showing on any other pages. If the browser is closed and the user comes back to the site, the cookie will be expired and the special announcement will be shown again.


Cookie Name Duration (Expiration) Purpose
AddThis uid

These cookies are used by which collects information to customize the AddThis Button to your usage patterns.

For more information read Add This privacy

Number Of Visits EPi:NumberOfVisits Expires NEVER This cookie is to provide more relevant content based on the amount of times that a customer has visited the site.

For Analytics.js – Cookie Usage:
The analytics.js JavaScript library is party of Universal Analytics and uses a single first-party cookie containing an anonymous identifier used to distinguish users.

Cookie Name Duration (Expiration) Purpose
Google Analytics     

1) _ga


2) _utma


3) _utmb


4) _utmc


5) _utmz


6) _utmv

1) 2 years


2) 2 years from set/update


3) 30 mins from set/update


4) End of browser session


5) 6 months from set/update


6) 2 years from set/update

1) Distinguish the current domain, start and end of a session, traffic source, unique visitors, number and time of previous visit and value of visitor-level custom variables.

2) Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing _utma cookies exists. The cookie is updated every time data is sent to Google Analytics.

3) Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing _utmb cookies exists. The cookie is updated every time data is sent to Google Analytics.

4) Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the _utmb cookie to determine whether the user was in a new session/visit.

5) Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.

6) Used to store visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor level custom variable. This cookie was also used for the deprecated _setVar method. The cookie is updated every time data is sent to Google Analytics.

(* The “DURATION” refers to the cookie expiry date.)

For Urchin.js – Cookie Usage
Historically, Google Analytics provided a JavaScript measurement library named urchin.js. When the newer ga.js library launched, developers were encouraged to migrate to the new library. For sites that have not completed the migration, urchin.js sets cookies identically to what is set in ga.js. Read the ga.js cookie usage section above for more details.

How to change and delete cookies
To enable or disable cookies, follow the instructions provided by your browser (usually located within the ‘Help’, ‘Tools’ or ‘Edit’ facility). Alternatively, an external resource is available at All about cookies ( providing specific information about cookies and how to manage them.

Find Us

The Langham, Melbourne

1 Southgate Avenue Southbank VIC 3006

Call 1800 641 107
Operating Hours
Aria Bar & Lounge

Monday to Sunday | 10:00am – 11:00pm

Melba Restaurant

Buffet Breakfast Times

Monday to Friday 6:30am – 10:30am │ Saturday to Sunday 6:30am – 11:00am

*Please note breakfast on Saturday and Sunday are only available for in-house guests

Buffet Lunch Times

Thursday to Sunday 12:30pm – 3:30pm

Buffet Dinner Times

Monday to Saturday 6:00pm – 10:30pm

Afternoon Tea | Bar & Lounge